The Inside Sales Representative is responsible for revenue growth and customer retention as part of a business-to-business integrated sales model. The Inside Sales Representative is responsible for managing customer relationships by making outbound value-added contacts within the context of an established Contact Plan to their assigned account base, as well as accepting inbound calls. While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/service offerings, relationship building and invitations to training events (webinars, tradeshows, etc…). Appropriately manages customer prospecting to connect directly with future customers. This position will target clients that typically have between 10 and 100 white collar workers while handling approximately 700 accounts valued between 1 and 10 million dollars. The ISR will be responsible for generating immediate, compelling customer interest, ensuring that the products or services offer sufficient value to generate a willingness to continue the sales dialogue. The associate should initiate exploratory discussions to schedule solid and specific follow-up sales calls in an effort to continue facilitating buying processes. This person is also expected to operate with integrity, by adhering to ethical standards of personal conduct and business rules when making decisions or executing tasks.
High School Diploma or GED and one year experience or training
•Must understand basic selling principles in B2B environment or have ability to learn.
•Proficient in Microsoft Suites
•Excellent verbal and written communication skills
•Strong team focus
•High level of initiative to achieve goals
•Proven negotiation skills
•Ability to type a minimum of 30 WPM
•PC knowledge with the aptitude to learn new technology-related tools
•Strong interpersonal skills
Pay, Benefits and Work Schedule:
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Location/Region: Austin, TX